Privacy Policy

The privacy policy describes how SIA "Asteres" uses and protects the information that you purchase when purchasing goods or services in the online store. When SIA Asteres asks you to provide any information, it is used, processed and stored in accordance with this policy.

Personal data

We may collect, store and use the following personal data:

Information about visiting and using your computer and the website www.zieduplava.lv (including your geographical location, type of internet browser, device you use to view the page);

Information about any transactions that have taken place between you and SIA "Asteres" (including information related to orders);

The information you provide in order to subscribe to the news about the goods sent by SIA "Asteres" or to receive reports on the completed forms;

Any other information you want to send to SIA Asteres.

 SIA "Asteres" may use your personal data to:

  • Provide you with an opportunity to use the services available on the website www.zieduplava.lv;
  • Managed website www.zieduplava.lv;
  • Personalize the provided services or the website www.zieduplava.lv;
  • Send you notifications, invoices and make payments;
  • Send you emails you have logged in to;
  • Send you newsletters and other marketing messages;
  • refer to your questions or complaints about the website www.zieduplava.lv.


Transfer of information to third parties

SIA "Asteres" may disclose information about you to any employee of SIA "Asteres" only to the extent stipulated in this privacy policy. In addition, we may disclose information about you:

  • To the extent that it complies with regulatory enactments;
  • In connection with any legal proceedings;
  • To protect your legal rights (including passing on information to others to prevent fraud).

We use Google Analytics to analyze the visit to www.zieduplava.lv. Using cookies stored on our servers, Google Analytics collects statistical and other information about the page www.zieduplava.lv. The information collected in connection with the website www.zieduplava.lv is stored by Google. Google's privacy policy is available here.

Cookies

The website www.zieduplava.lv uses cookie technology. These cookies tell us whether you have previously visited our website or are a new user and what you have viewed on our website. The cookies we use do not store any personal information about you and do not offer us the opportunity to contact you, nor do the cookies download any information from your computer.

Protection of personal data

All personal data of the customer when visiting the online store and paying for the goods are considered confidential information, unless the courier needs to know the customer's name, address and telephone number in order to deliver the goods, as well as in other cases provided by law.

Refunds

If for any reason the purchased product does not suit you (does not meet your requirements), you can return it within 14 days, receiving a refund of 100% of the amount paid (all payment made for the product).

The purchased product cannot be returned if it is made in accordance with the buyer's personal requirements or in accordance with the customer's conditions.

In order to return the product, it is necessary to submit the original application addressed to SIA "Asteres" for the return of the product, which must indicate the invoice number, payment date, amount, account number to which the money and the reason for returning the product must be transferred.

The returned product must be delivered to the office of SIA "Asteres". If it is not possible to deliver the goods to the place indicated above, it is possible to order a transport to pick up the goods from the address specified by you, which is a paid service.

Payment for transport services is non-refundable.

The money for the returned product will be refunded to the account specified by the customer within 30 days from the moment of returning the product.

The returned product must not have been used and must be in the original packaging.

The others

If you have any questions or concerns about the privacy policy of www.zieduplava.lv, please write to the e-mail address [email protected]

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