We may collect, store and use the following personal data:
Information about visiting and using your computer and the website www.zieduplava.lv (including your geographical location, type of internet browser, device you use to view the page);
Information about any transactions that have taken place between you and SIA "Asteres" (including information related to orders);
The information you provide in order to subscribe to the news about the goods sent by SIA "Asteres" or to receive reports on the completed forms;
Any other information you want to send to SIA Asteres.
SIA "Asteres" may use your personal data to:
Transfer of information to third parties
The website www.zieduplava.lv uses cookie technology. These cookies tell us whether you have previously visited our website or are a new user and what you have viewed on our website. The cookies we use do not store any personal information about you and do not offer us the opportunity to contact you, nor do the cookies download any information from your computer.
Protection of personal data
All personal data of the customer when visiting the online store and paying for the goods are considered confidential information, unless the courier needs to know the customer's name, address and telephone number in order to deliver the goods, as well as in other cases provided by law.
If for any reason the purchased product does not suit you (does not meet your requirements), you can return it within 14 days, receiving a refund of 100% of the amount paid (all payment made for the product).
The purchased product cannot be returned if it is made in accordance with the buyer's personal requirements or in accordance with the customer's conditions.
In order to return the product, it is necessary to submit the original application addressed to SIA "Asteres" for the return of the product, which must indicate the invoice number, payment date, amount, account number to which the money and the reason for returning the product must be transferred.
The returned product must be delivered to the office of SIA "Asteres". If it is not possible to deliver the goods to the place indicated above, it is possible to order a transport to pick up the goods from the address specified by you, which is a paid service.
Payment for transport services is non-refundable.
The money for the returned product will be refunded to the account specified by the customer within 30 days from the moment of returning the product.
The returned product must not have been used and must be in the original packaging.